Gym Settings
Update Gym Door ID and Gym Info
Go to "Settings" and select "Gym Settings".
Enter the Gym Door ID that members will use to access the gym.
Under "Gym Information", update your Gym Name and Address as needed.
Scroll down and click "Save Settings" to confirm any changes.
Notification Settings
Manage Email and SMS Reminders
Navigate to "Settings" from the left menu.
Select "Notification Settings".
On the right side of the screen, toggle the buttons next to Email and SMS to enable/disable reminders.
Set Reminder Time (from 1 hour to 2 days before scheduled classes).
Click "Save Settings" at the bottom to apply changes.
Members – Sign-Up Forms
Sign-up forms are the digital enrollment form for prospective members. Here the prospect will provide personal information, address, select their class, insert their payment, apply discounts, and provide payment information.
Add New Sign-Up Form
Navigate to the "Members" tab in the left menu.
Click "Sign-Up Forms" at the top.
Click "Add Form" in the upper right corner.
Choose which components of the form (Address, documents) you would like to collect and select which will be “required”.
Enter the form details and click "Create Form".
Once created, each form can be:
Edited
Deleted
Copied
Converted into a QR code for easy access.
Import/Export Members
Import Members via CSV
Choose "Members" from the main Members tab.
Click on the "Import CSV" button.
Select your CSV file from your device.
Verify that the file contains the required columns:
First Name, Last Name, Phone, Role, Date of Birth, Created At, Last Updated, Authorize.net Customer ID.
The system will automatically import the data.
Export Members via CSV
Choose "Members" from the main Members tab.
Click the "Export CSV" button.
The file will automatically download.
Locate the download and open it to view member data.
Member Self Sign-Up
Use Sign Up Link Self Sign-Up
Select "Settings" from the left menu bar.
Choose "Members".
Click on the "Sign-Up Forms”.
Select the Sign-Up Form you wish to use and select the "Copy" icon for the chosen form.
Paste the copied form link into an SMS or email to send to the members
Use QR Code Self Sign-Up
Select "Settings" from the left menu bar.
Choose "Members".
Click on "Sign-Up Forms"
Select the "QR" icon for the form you wish to use.
Right click the QR Code displayed and paste the image on the flier or creative you wish to publish for quick QR Code sign ups.
Create a New Member
Note: Only Admins and Managers have permission to manually create members.
Follow the steps below to add a new member manually:
Navigate to Members
From the left-hand menu bar, click "Members".Click "Create Member"
Select the "Create Member" button to open the enrollment form.Fill Out Member Details
Complete the required fields