Discounts
Select Billing in left side bar
Select "Discounts"
Each discount will display:
Title - Name of discount
Type - Amount of Percentage or Dollar Discount)
Code - Custom ID created by Admin that activates discount
Usage - Amount of Times Code Used(i.e. 6 / 10)
Expiration of Discount
Create Discount
Select Billing in left side bar
Select "Discounts"
Select “Add Discount" button
Create Title - Name of the discount
Create Discount numerical amount
Select drop down box of % symbol as a percentage discount OR $ symbol if offering a dollar amount discount.
Create a Discount Code number/letter combination
Limited Use field will determine the maximum number of uses for the discount. Leave blank if unlimited use is desired.
Insert a future expiration date if discount code will no longer be honored after a specific day.
Troubleshooting Failed Payments
If a payment keeps failing:
Go to Billing > Payment Method
Update your card info
Retry the payment under the Overdue section
Click "Retry" or "Pay Now" after updating
Review Recent Payments
Recent Payments
Select "Billing" from the left-hand menu.
Locate the Recent Payments section.
Displays:
Date Paid
Amount
Payment Method
Invoice Download Option
Optionally, click "Download" next to a payment to save the invoice as a PDF.
View All Recent Payments
Select "Billing" from the left-hand menu.
Click "All Payments" in the top-right corner.
Browse payment history with detailed info:
Date
Amount
Subscription Plan
Invoice View/Download
Billing Overview
Select "Billing" from the left-hand menu.
Select "Overviews" from the top menu.
You will now see:
Overdue Payments - Any outstanding payments passed the due date
Recent Payments - Payments successfully received